We will set your status to "Lost in Space" if you repeatedly violate our rules or Community Standards or the rejection rate of your designs is more than 10%. You will then no longer be able to use the advantages and possibilities of your star class.
What does "Lost in Space" mean?
With the status "Lost in Space" you lose the advantages and possibilities of your star class:
- Your Marketplace designs are only reviewed and published on request
- Your publishing limit will be reduced to 0 designs for your account*
*Please note: Your star class does not affect the ability to publish designs in your Spreadshop.
In doing so, we want to ensure that only designs that offer our customers real added value are published on the Marketplace.
How do I get my star class back?
There is a one-time possibility to get out of "Lost in Space" status and return to your star class:
Write an email to legal@spreadshirt.net and explain how the violation of our rules occurred. Our team will then have another look at the reasons for the rejections and get in touch with you.
If we are then able to unlock your star class again, you will get back all the benefits and capabilities of your original star class.