Rejection reasons for designs

You have probably asked yourself what your customers are really looking for. We’re always open to show a great variety of topics, but there’s no compromising when it comes to quality. We can only accept designs that live up to certain quality criteria and appeal to a wide range of potential customers. We will reject designs if one of the following situations applies:

Bad resolution

Pixel graphics published in the Marketplace should be of sufficient quality to realise good print results. Please make sure your designs have sufficient resolution and aren’t pixellated. Find out more about pixel graphics requirements.

Design is blurry

Designs lacking sharpness or blurred Marketplace designs will not be cleared since print results are bound to look bad. Find out more about pixel graphics requirements.

Semi-transparence

Semi-transparent designs will result in poor digital direct printing quality on coloured products. Digital direct printing requires spraying a base-layer beneath the design in order to bring the colours out better. Semi-transparent designs would make this sub-layer visible and create an unpleasant grey fog. Try adding flecks of colour to the appropriate areas of your design.

Wrong vectorisation

If you vectorised your design automatically, it is possible that some areas came out untidy. Sometimes edges are rounded, parts are deformed or anchor points are newly set. This may lead to unpleasant shapes or irregularities displayed in a font.

Description inappropriate

You are looking for “birthday” and expect designs featuring cakes and balloons, but end up finding city names and iguanas? That’s why sensible tagging is most desirable. Your sales possibilities will improve as long as people actually find what they are looking for. Your tags should be in line with your designs by a ratio of 1 in 2 tags. If they aren’t, we won’t publish the designs on the Marketplace and may delete them at a later point in time.

Contrast problems

Low contrast designs are often hard to make out. Only upload designs rich in contrast and colour.

Not (completely) cropped

For the Marketplace, we don’t accept designs with a background (except for non textiles). Please make sure to rid your design completely of its background, remaining pixel artefacts or sloppy borders.

You are looking for “birthday” and expect designs featuring cakes and balloons, but end up finding city names and iguanas? That’s why sensible tagging is most desirable. Your sales possibilities will improve as long as people actually find what they are looking for. Your tags should be in line with your designs by a ratio of 1 in 2 tags. If they aren’t, we won’t publish the designs on the Marketplace and may delete them at a later point in time.

More than three versions

Every alternative version of a design makes it harder for a costumer to choose. Your sales possibilities won’t improve by offering the same design by mirroring, scaling or applying different colours. Thank you for limiting your design uploads to a total number of three!

Surplus in the market

Our Marketplace is already brimming with hearts, crowns, flags and the like, so we can’t accept more of the same. Maybe you have an idea how you can turn your design into something very special? Tip: Search the Marketplace for stuff that’s hardly on offer and fill the niche. That’s your chance to make some cash.

Typos

We don’t want to offer our customers designs with typos.

Rights unknown

If we can trace your design back to an already existing design online (which looks like it’s not yours), we will ask you to supply proof of the rights to the design. For Marketplace designs, holding an extended resale license is necessary to prove that you have purchased the design from a third party.

Word mark

Your design is not allowed to infringe word marks. Use the online platform TMview to find out whether your idea has already been registered as a word mark in the International (Nice) Classification Code. The classification relevant to clothing and shoes is Nice 25.

Picture mark

We cannot print designs that are protected by copyright. Copyright protection is also put into play in cases of parodies on picture marks since they might be mistaken for the original. The classification code relevant to clothing and shoes is Nice 25.

Copyright

Designs subject to third-party copyrights cannot be printed unless you hold a permission to do so. This also applies to designs you created featuring elements of copy-protected designs. Learn more

Personal rights

Designs and depictions of real-life people infringe personality rights. Any such designs will be rejected. Personality rights remain in place for 10 years following the person’s death.

Violation of the law

Content prohibited by law cannot be printed.

Photo

Our Marketplace is a distinguished playground of ideas created by the community. This is what distinguishes us from other platforms specialising in photo prints. That’s why we can’t accept simple photo snapshots unless the image has been edited to reflect an artistic approach of sorts. Designs for smartphone cases are the exception here.

Highly personal design

Please don’t upload any designs with highly personal or specific content like names, birth dates, email or website addresses. This type of design isn’t interesting for people searching the Marketplace, which means it won’t sell.

Highly questionable ethics

Designs that overstep the bounds of good taste are taboo. Reasons for rejection may be related to content related to pornography, violence-glorification, discrimination, abuse of drugs or defamation. We are all for exercising the freedom of speech, but we reject any designs that deliberately attack groups of people with a specific mindset (religion, politics, gender, sexual orientation, etc.).

New legal regulation

Because legal regulations are subject to change, we must often delete designs from our platform, even if they have been online for a while. This is why we are unable to provide a guarantee for a design to stay on our platform.

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