Rejection reasons for designs

You have probably asked yourself what your customers are really looking for. We’re always open to show a great variety of topics, but there’s no compromising when it comes to quality. We can only accept designs that live up to certain quality criteria and appeal to a wide range of potential customers. We will reject designs if one of the following situations applies:

Bad resolution

Pixel graphics published in the Marketplace should be of sufficient quality to realize good print results. Please make sure your designs have sufficient resolution and aren’t pixellated. Find out more about pixel graphics requirements .

Not (completely) cropped

For the Marketplace, we don’t accept designs with a background (except for non textiles). Please make sure to rid your design completely of its background, remaining pixel artefacts or sloppy borders.

Highly personal design

Please don’t upload any designs with highly personal or specific content like names, birth dates, email or website addresses. This type of design isn’t interesting for people searching the Marketplace, which means it won’t sell.


In order to avoid legal repercussions and severe punitive damage claims, we cannot accept designs showing registered image marks. The copyrights for this protected image material also apply to parodies, as these may be mistaken for the original and thus infringe trademarked material. If you believe your copyright is infringed by content on, please report it according to our DMCA policy .

Rights unknown

If we can trace your design back to an already existing design online (which looks like it’s not yours), we will ask you to supply proof of the rights to the design. For Marketplace designs, holding an extended resale license is necessary to prove that you have purchased the design from a third party.


Semi-transparent designs will result in poor digital direct printing quality on colored products. Digital direct printing requires spraying a base-layer beneath the design in order to bring the colors out better. Semi-transparent designs would make this sub-layer visible and create an unpleasant grey fog. Try adding flecks of color to the appropriate areas of your design.


In order to avoid legal repercussions and severe punitive damage claims, we cannot accept designs showing registered word marks. Use the Trademark Electronic Search System (TESS) to find out whether your idea has already been registered as a trademark in the International (Nice) Classification Code for clothing and shoes: class 025.


Our Marketplace is a distinguished playground of ideas created by the community. This is what distinguishes us from other platforms specialising in photo prints. That’s why we can’t accept simple photo snapshots unless the image has been edited to reflect an artistic approach of sorts. Designs for smartphone cases are the exception here.

Design is blurry

Designs lacking sharpness or blurred Marketplace designs will not be cleared since print results are bound to look bad. Find out more about pixel graphics requirements .

Personal rights

Designs and depictions of real-life people infringe personality rights. Any such designs will be rejected. Personality rights remain in place even after the person’s death.

More than three versions

Every alternative version of a design makes it harder for a costumer to choose. Your sales possibilities won’t improve by offering the same design by mirroring, scaling or applying different colors. Thank you for limiting your design uploads to a total number of three!

Description inappropriate

You are looking for “birthday” and expect designs featuring cakes and balloons, but end up finding city names and iguanas? That’s why sensible tagging is most desirable. Your sales possibilities will improve as long as people actually find what they are looking for. Your tags should be in line with your designs by a ratio of 1 in 2 tags. If they aren’t, we won’t publish the designs on the Marketplace and may delete them at a later point in time.

Wrong vectorisation

If you vectorized your design automatically, it is possible that some areas came out untidy. Sometimes edges are rounded, parts are deformed or anchor points are newly set. This may lead to unpleasant shapes or irregularities displayed in a font.


If we come across obvious typos, we will reject the design in question. It will give you a chance to correct it and upload it again.

Contrast problems

Low contrast designs are often hard to make out. Only upload designs rich in contrast and colour.

Highly questionable ethics

Designs that overstep the bounds of good taste are taboo. Reasons for rejection may be related to content related to pornography, violence-glorification, discrimination, abuse of drugs or defamation. We are all for exercising the freedom of speech, but we reject any designs that deliberately attack groups of people with a specific mindset (religion, politics, gender, sexual orientation, etc.).

New legal regulation

Because legal regulations are subject to change, we must often delete designs from our platform, even if they have been online for a while. This is why we are unable to provide a guarantee for a design to stay on our platform.

Was this article helpful?