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Ordering samples

Most of our products are available as samples. Simply order a blank product – without any design or text – and see the quality and fit for yourself.

How to order a sample

  1. Choose a product, then select the size and colour.
  2. Add it to your basket without adding a design or text.
  3. Place your order as usual.
  4. Not convinced? Return your sample within 30 days and get a full refund, including the delivery fee.

Please note: Some products from external brands can only be ordered with a design. If you try to add one of these products to your basket without a design, you’ll see the message ‘You need to add a design in order to buy this product.’

Here’s what you need to know

For a quick and easy return, please follow these steps:

  1. Open the returns centre using the link in your shipping confirmation email.
  2. Choose whether you’d like a refund to your original payment method or a voucher for your next order.
  3. Wait for your free return label. We’ll send it to you once your return has been approved.
  4. Send the item back unused and in its original condition within 30 days.
  5. That’s it! We’ll email you once your return has been processed – there’s nothing else you need to do.