Menu

FAQ: Spreadshirt Sales Stats

The free 'Spreadshirt Sales Stats' app helps you keep an eye on your sales when on the go. Whether your sales channel is the Spreadshirt’s Marketplace, your own Shop or external marketplaces, the app keeps you informed of new orders and provides you with useful features.

  • Always have mobile access to your sales and earning stats wherever you are
  • Analyse your success with a variety of filter options
  • See what designs and products sell well
  • Decide how often you want to receive sales updates
  • Receive Spreadshirt news on your smartphone

Download the Sales Stats App

Download the app in the Google Play Store or in the App Store. We continuously improve the app, and add new functions regularly.

Help using the Sales Stats App

Here you can find helpful answers to the most frequently asked questions. Need more help? We’ll be glad to help. Just send an email to partner@spreadshirt.net or give us a call: +1-800-381-0815, (Mon-Fri 8am - 8pm ET).

Previous sales will not be shown.

The app shows the last 10,000 sales max. If you want to get more info on previous sales, please log into your User Area on Spreadshirt’s homepage. We’ve saved all relevant sales info since the day you registered.

App shows an order I can’t see in the User Area

Please check the sales stats in your app to see if the order was placed through an external marketplace (amazon or eBay.). In this case, the order usually shows in your User Area after about 14 days. There you won’t see the order in the User Area sales statistics, but only in the section ‘Credit’.

User Area shows an order I can’t see in the App

The app only shows orders that we could process. Cancelled or waiting orders (‘waiting’ usually refers to unpaid orders or incomplete address info), will not be shown in the app. You can, however, see them in the User Area.

The money I received was less than I thought

The app’s sales statistic shows all the orders that have been processed by Spreadshirt. These include orders that have been returned by customers. Unfortunately, returned orders don’t result in earnings for you. If we already paid you for these, the amount in question will be retrieved. This is why you may anticipate higher earnings than you are actually entitled to receive. You can see the current status of your sales in the User Area of Spreadshirt’s homepage . The status of the order in question should be set to ‘returned’.

Was this article helpful?